Best first

How to read these figures

The colour says what a bar IS, not how it scores: the accent is the one this page is about, grey is everything it is compared with, and the hollow bar is the web overall — the ruler, not a rival. Whether a figure is above or below the rest of the web is in the number and in the arrow beside it.

Every figure here comes from a sample, not from counting every site — so it carries a margin: how much it could move if we had happened to sample different pages. A figure measured on a thousand pages has a wide margin; one measured on a hundred thousand has a narrow one. It matters for one thing: two figures that differ by less than the wider of their margins are not one above the other, they are tied. That is why nothing here has a position number.

TechnologyAWCSMonth by month
Zendesk

Zendesk

Sample
n=286
Coverage
90.5%
Margin
±3.13
The web overall
19.9%

Two figures closer together than ±3.13 are tied, not ranked.

Zendesk scores 21.8%21.8%
Zendesk: 4 months, up▲ +5.7
BetterDocs

BetterDocs

Sample
n=1
Coverage
50.0%
Margin
±53.00
The web overall
19.9%

Two figures closer together than ±53.00 are tied, not ranked.

BetterDocs scores 0.0%0.0%
BetterDocs: 4 months, no significant change= −5.3
Sphinx

Sphinx

Sample
n=1
Coverage
100.0%
Margin
±53.00
The web overall
19.9%

Two figures closer together than ±53.00 are tied, not ranked.

Sphinx scores 0.0%0.0%
YUI Doc

YUI Doc

Sample
n=2
Coverage
100.0%
Margin
±37.48
The web overall
19.9%

Two figures closer together than ±37.48 are tied, not ranked.

YUI Doc scores 0.0%0.0%
YUI Doc: 2 months, down▼ −53.3